The fiction of a healthcare system that can only be fully effective by removing the face-to-face interaction between healthcare professionals and patients from all the distractions of their environment has long since been debunked.

This survey of doctors and paramedical professionals conducted by the research firm B3TSI for the creators of the Tamalou app highlights the cooperative relationship that doctors and caregivers have built with both patients and their loved ones.

Nurses, physiotherapists and pharmacists, who are often involved in patients’ daily lives, are particularly keen to find practical solutions for more effective coordination with the relatives of vulnerable people. The same is true for doctors whose patients have little independence: pediatricians, of course, but also geriatricians and psychiatrists.

The digital tool called Tamalou, which was evaluated by respondents, aims to streamline information and balance relationships – with everyone in their rightful place – within the circle of a patient who is frail due to age or illness. Explanations…